Each year, we offer a wide range of engaging art classes for people of all ages and experience levels, including summer camps for children and teens.  This year, we’re bringing you the same creative and quality educational experiences – online!  

How Does This Work?

All classes and summer camps will be taught online using Zoom.  When you register, the link to your zoom class will be included in your receipt.  We’ve also created an easy to navigate Zoom FAQ sheet to help you here.

What About Art Supplies?

Most classes are designed to work with supplies you already have at home or those that can be easily purchased online.  Supply items and purchase links are listed in all course descriptions and on your receipt.

For a limited number of visual arts classes and for all ceramic classes, we will provide the required supplies (included in your class fee where applicable).  Individually packed supply kits will be made available for curbside pickup, by appointment, prior to the class start date for all registered participants.  We will contact you to arrange this.  

Clay Firing:

Curbside drop-off & pick up of pottery for firing, will be scheduled by appointment for all clay classes and camps.

What happens if PoMoArts re-opens? 

All classes and camps announced to date will be held online.  They will NOT be migrated to the classroom at a later time.

The safety of our community is our top priority.   We are closely monitoring all direction on re-opening being provided by relevant authorities including social distancing requirements.  These directives will naturally limit the number of in-person activities that can take place in the building.  If and when appropriate, these will be announced separately. 

Pay It Forward

When you sign up for a class, if you’re able, consider making a tax-deductible donation at the registration checkout for our Pay It Forward Campaign.  All the funds raised will be used to help families facing economic challenges due to COVID 19, enroll their kids in summer camps.

An online application to this fund will be available in June.

Do you have any Customer Service support?

The fastest and easiest way to reach us is via email at: info@pomoarts.ca

A customer service representative is also available by phone at 604-931-2008 ext. 0 at the following times:

Monday & Tuesday 5pm-7pm, Wednesday & Thursday 10am-1pm 


ZOOM FAQ’s

What kind of device do I need?

All you need to get started is a computer, tablet or mobile device with audio and video capabilities.  We recommend using a laptop or tablet as the larger screen size will make it easier to see the rest of your classmates and the detailed demonstrations by the teacher.

How do I get Zoom?

You do not need a Zoom account but you will need to download the Zoom application to your device from here: https://zoom.us/download

Do I Have to Pay to Get Zoom?

No, downloading zoom is free.

I’ve downloaded Zoom, now what?

The link to log into your class will be included in your class receipt when you register online (bottom portion).  Please retain this receipt.  When it’s time for your class, just click on the link and you’ll be put into the waiting room for the class.

The link will also be sent to you on the day of your class.  If you can’t locate it on your receipt, please check your email, including your spam folder.

I can’t find the link on my receipt or in my email, including my spam folder?

Email info@pomoarts.ca and we will resend the link. In the subject, put in: Zoom Link for Class Code (insert your class code).  In the email, please indicate the name of the ASAP account holder, name of class, name of person registered in the class.

Will I use the same link for every class?

Yes, so please save the link so you can easily locate it again.

When should I click on zoom link?

Please join the meeting 5-10 mins prior to class so the teacher has time to admit everyone to the meeting and take attendance.

For camps, please join 10-15 mins prior to class.

What is a Zoom Waiting Room?

Once you’ve clicked the link, you will get a message asking you to wait for the host.   This is the equivalent of being in a reception area.  Your teacher will need to let you into the main zoom room (equivalent of the classroom) one by one.  So please be patient, this may take 5-10mins.  

For summer camp attendees, this may take up to 15 mins. 

What do I do while I wait?

Make sure your video is enabled and your microphone is on AND that your account name is set to your FULL NAME or that of participant if you are a parent. 

Make sure your supplies are laid out and you’re ready to begin working.

What kind of Zoom Etiquette should I keep in mind?

  • During class, the teacher will be in control of muting and unmuting your microphone. This is to prevent audio feedback and ensure that you can hear what the instructor is saying.  
  • Your video will be on during class, so if you have a question, you can use the wave your hand button, or use the chat function to ask a question.
  • Be aware of your surroundings and their impact on the class. If possible, set up your device in a quite and private space, away from barking dogs, TV, radio or music. 
  • Do not take phone calls, look at emails or texts, or browse other websites during your class time.  Unless requested by the teacher, don’t have any other websites open.
  • Dress as you would for an in-class session
  • Be prepared, have your supplies laid out, eat beforehand and be ready to fully participate in the class. 
  • Be patient. We are all adapting to a new way of teaching and learning, and there may be a few hiccups along the way. 
  • Be kind to yourself if you’re having a harder time learning online, and be kind to your fellow students and teacher who are also learning. 

What are you doing to keep the Zoom classes secure?

All meetings will be password protected. Only those with a direct link or password can access the class, the general public cannot participate.  Please help keep passwords secure – do not share the link.

All meetings will be “locked” after all students have joined.  That means after the teacher has verified that all registered participants are in the classroom, no one else can join.

Where can I learn more about zoom?

In-depth tutorials are available here:  https://support.zoom.us/hc/en-us/categories/200101697


Withdrawal policy for all registered programs:

Refunds will be given up to five (5) days prior to the class or workshop start date. However please be advised that all transactions are subject to a non-refundable 4% processing fee (minimum $1.) Port Moody Arts Centre cannot refund this processing fee for withdrawals. Refunds will not be granted within the five (5) day period up to class start date or when first class has started. Requests for exceptions for medical or compassionate reasons may be considered upon receipt of a doctor’s note, 24 hours prior to the class start date. Upon approval, a refund of the class fee will be granted, less the registration fee, and any applicable supply fees. In the event that we cancel the program registrants will receive a full refund.

Private Music Programs:

Inquire about private music lessons online at pomoart.ca. Fill out an inquiry form online and we will contact you to find you the right instructor and schedule. You may also contact our Front Desk staff in person or by calling 604-931-2008 for information.

Consent to use likeness:

By registering in our programs, the participant hereby irrevocably consents to and authorizes the use by the Port Moody Arts Centre, its officers and employees, ("PoMoArts") of the Registrant’s image, voice and/or likeness as follows:

The PoMoArts shall have the right to photograph, publish, re-publish, adapt, exhibit, perform, reproduce, edit, modify, make derivative works, distribute, display or otherwise use or reuse the Registrant’s image, artwork, voice and/or likeness in connection with any product or service in all markets, media or technology now known or hereafter developed in PoMoArts’s products or services, as long as there is no intent to use the image, voice and/or likeness in a disparaging manner. PoMoArts may exercise any of these rights itself or through any successors, transferees, licensees, distributors or other parties, commercial or non-profit. The Registrant acknowledges receipt of good and valuable consideration in exchange for this assumption of Release, which may simply be the opportunity to represent the PoMoArts in its promotional and advertising materials as described above.

If you do not agree to the above, please identify yourself to the photographer and/or instructor and we will ensure you likeness is not captured.

Irritants:

While we strive to maintain a nut and scent-free environment, we cannot guarantee this. Please do not bring sandwiches, granola bars or snacks that contain nuts into the Port Moody Arts Centre.